Privacy policy
Last revised and effective date: 29 May 2026
Privacy Policy
At Trotie, we respect your privacy and are committed to protecting your personal data.
By using our website or making a purchase, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
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Name;
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Email address;
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Billing and shipping address;
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Telephone number;
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Information required to process your order;
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Website browsing and usage data.
2. How We Use Your Data
Your data may be used to:
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Process and deliver orders;
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Communicate with you about your order;
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Provide customer support;
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Improve the website browsing experience;
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Send marketing communications if you have given your consent.
3. Data Sharing
Trotie does not sell or trade your personal data.
Your data may only be shared with partners essential to the operation of the store, such as payment platforms, carriers and technology providers, including Shopify.
4. Data Retention
Your data will be retained only for as long as necessary to meet legal, tax and accounting obligations or obligations related to the provision of our services.
5. Your Rights
Under applicable law, you may request:
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Access to your personal data;
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Correction of inaccurate data;
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Deletion of your data;
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Restriction of or objection to the processing of your data.
To exercise any of these rights, please contact us using the details below.
6. Cookies
Our website uses cookies to improve your browsing experience, analyse traffic and optimise the operation of the store.
By continuing to browse the website, you agree to the use of these cookies.
7. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy whenever necessary. Any changes will be published on this page.
8. Contact
For any questions about this Privacy Policy or your personal data, you can contact us at:
Email: hello@trotieshoes.com
Address: Rua da Fé 155, 4610-806 Felgueiras, Portugal
Instagram: @trotieshoes